Shipping, Returns & Repairs
Shipping within Canada
* No tracking - Base rate of 6.00$ CAN
* With tracking - Base rate of 10.00$ CAN (Recommended)
***Will only accept claims of lost/undelivered product with tracking.
Shipping to the US
* With tracking - Base rate of 14.00$ CAN
* With tracking - Base rate of 22.00$ CAN
*Product can be returned within 21 days with tags and a copy of the receipt. Product should be as it was when purchased. Shipping costs will not be refunded or credited.
If a bracelet breaks within 30 days of purchase, the customer must return the broken product and will receive a new one free of charge! If a bracelet breaks after 30 days of purchase, after returning the broken product, the customer can then purchase a restringing service of 12$.
Malas: After the broken product is received, the following restringing options are available;
Knotted Mala - 60$
Unknotted Mala - 40$
*****Return shipping of the broken product will be the responsibility of the customer.