Shipping, Returns & Repairs

 

Shipping

Shipping within Canada

* No tracking - Base rate of 6.00$ CAN

* With tracking - Base rate of 10.00$ CAN (Recommended)

***Will only accept claims of lost/undelivered product with tracking. 

Shipping to the US

* With tracking - Base rate of 14.00$ CAN

Shipping International

* With tracking - Base rate of 22.00$ CAN

 

Returns

*Product can be returned within 21 days with tags and a copy of the receipt. Product should be as it was when purchased. Shipping costs will not be refunded or credited.

 

Repairs/Restringing

Bracelets:

If a bracelet breaks within 30 days of purchase, the customer must return the broken product and will receive a new one free of charge! If a bracelet breaks after 30 days of purchase, after returning the broken product, the customer can then purchase a restringing service of 12$. 

Malas: After the broken product is received, the following restringing options are available;

Knotted Mala - 60$

Unknotted Mala - 40$

*****Return shipping of the broken product will be the responsibility of the customer.